Refund Policy
Last updated: November 2026
This policy applies to one service only: Indian Tourist Visa & IVAC Slot Booking at the Dhaka Center. No other About Travel service carries a refund unless one is published for it on this website.
The figures
- Total payment: ৳5,500
- Processing fee deducted: ৳275
- Cash refund: ৳5,225
- Refund percentage: 95%
When a refund applies
About Travel works to secure a confirmed Indian IVAC appointment slot at the Dhaka Center within a four-week cycle.
If no confirmed slot is secured within that four-week cycle, you choose one of two things:
- Keep waiting. We continue working on your booking in the next cycle.
- Choose not to wait. We refund ৳5,225 to you in cash. Only the ৳275 processing fee is kept.
When no refund applies
No refund is given if you miss an appointment slot that has already been confirmed for you.
Confirmed slot and booking request
A booking request means we are trying to obtain an appointment for you. It is not yet an appointment, and it can remain unconfirmed.
A confirmed slot means the appointment system has issued an appointment with a date and time for you, and we have passed that confirmation on to you. The refund conditions above depend on whether a confirmed slot exists, not on whether a request has been made.
Nothing else is deducted
Apart from the ৳275 processing fee, there are no other deductions and no other conditions.
What this policy does not cover
This policy is about securing an appointment slot. Visa decisions are made independently by the Indian authorities, and this policy does not promise that a visa will be approved.
How to ask for a refund
Contact About Travel on WhatsApp or Messenger with your name and the date you paid. See also our Terms & Conditions.